Customer Service
Done Right
Communicate directly with your web visitors via live-chat, web-calls, and co-browsing no matter where you or they are! LiveCaller is The Answer! We’re the solution to all the Customer Service Issues you might not have realized you had.
Direct access to your visitors
We know the importance of direct communication with your web visitors. Our software is designed to enable you to make contact with them in a variety of ways - all from inside ONE system.
You need to talk to your web visitors
We make it happen
We know the importance of direct communication with your web visitors. Our software is designed to enable you to make contact with them in a variety of ways - all from inside ONE system.
17 %
LiveCaller For Retention
Increase Customer Satisfaction! Ultra-convenient live chat, web-calls & co-browsing gives you direct, instant communication
22 %
LiveCaller For Sales
Increase Your Sales! Many customers still hesitate when buying complex services or products, they want to ask questions & get more information
14 %
LiveCaller For Performance
Increase Team Performance! Our dashboard provides you with statistical analysis and agent activity data, which means you & your team achieve more
Features & Modules of Livecaller
Web Call
Customers can call from their browser on any device.
Web Chat
Chat in real-time with web-users who prefer text
Omni Channel
Integrate with any app or social media site
Dashboard
All the analytics you need in all one place
Proactive Calls
Just press a button to call a customer back
Meaningful conversations Drive Sales!
Most people today text instead of dialing, yet a lot of us still love the convenience of pressing one button to skip all the voice menus and get our questions answered via a fast and simple web-call
Real-Time Communication Tools!
Act now to Increase sales conversions by over 25%!
Make Your Website Work Harder For You
Double your efficiency metrics, turn a question into a customer
Bridge The Gap - Lower The Friction
We help you bring together your leads and customers with your sales team and improve customer satisfaction by 30%
Get your questions
answered via a
fast and simple web-call
Love the convenience of pressing one button and getting answers
As the first and also the largest online catalog in Georgia, it was crucial for us to optimize our digital presence and E-commerce retention rate.
LiveCaller increased our real-time conversions, gave us the opportunity to personalize our customer data, and create individual customer profiles. Now our communication and data at every stage of the sales process is sharper and more dialed-in.
LiveCaller increased our real-time conversions, gave us the opportunity to personalize our customer data, and create individual customer profiles. Now our communication and data at every stage of the sales process is sharper and more dialed-in.
Buying Insurance online can be hard for some people to figure out on their own. A lot of our customers are older and used to talking face-to-face or on the phone with agents, who explain the products in detail.
By installing LiveCaller widget on our website, customers could press a single button and call us again, from their browser. Almost overnight our online sales increased by 19%, I couldn’t be happier.
By installing LiveCaller widget on our website, customers could press a single button and call us again, from their browser. Almost overnight our online sales increased by 19%, I couldn’t be happier.
After Livecaller consolidated all our communication channels into a single platform, life became easier for me, our call center, and our sales agents. The agents now can manage their time better, finding the right answer faster… as the client is waiting, in real-time!
The process is so easy our agents can keep the banter going, creating the human connection. Tell people out there that your products let us support our customers through every step of the way and our customer satisfaction rate has gone through the roof.
The process is so easy our agents can keep the banter going, creating the human connection. Tell people out there that your products let us support our customers through every step of the way and our customer satisfaction rate has gone through the roof.
For nearly 2-years of E-commerce results we were looking for a reliable and reasonably priced marketing platform to run our online sale and... yes, increase our conversion rate. For our small business, it is all about talking to customers getting info available to them in real-time.
Right after integrating Livecaller, during just the first 3 months, our conversion rate increased by 14%! Then after 6 months, we got to 24%!
Right after integrating Livecaller, during just the first 3 months, our conversion rate increased by 14%! Then after 6 months, we got to 24%!
Livecaller lets customers talk to our consultants instantly. One button talk, they love it. It feels like we’ve been turned into an online store overnight. In fact, our walk-in store isn’t our main business anymore, and once the pandemic hit, this saved our butts.
Customer shopping went all online but with Livecaller we could consult with them like they were standing in front of the product. For a lot of them, it was more comfortable and faster for them to pull the trigger to buy online. They can immediately see we have the lowest price, and obviously the best service.
Customer shopping went all online but with Livecaller we could consult with them like they were standing in front of the product. For a lot of them, it was more comfortable and faster for them to pull the trigger to buy online. They can immediately see we have the lowest price, and obviously the best service.