This Cookie Policy applies to the cookies installed on the cloud-based software product “LiveCaller” (the “Software”) and the related website https://livecaller.io (the “Website”) (collectively, “LiveCaller”).

The entity that is responsible for managing cookies on LiveCaller is LiveCaller LLC, a company having a registered place of business at Nino Ramishvili 31 a, Tbilisi, Georgia (“we”, “us”, and “our”).

A cookie is a small piece of data, typically consisting of letters and numbers. When you visit a website, the website may send a cookie to your browser. Subsequently, the browser may store the cookie on your computer or mobile device. Cookies are designed to allow the recognition of your device and collection of certain information about your use of a website. Thus, over time, cookies allow websites to “remember” your actions and preferences. There are several types of cookies, namely, (i) persistent cookies, which remain valid until their expiration date or until deleted and (ii) session cookies that are stored on a web browser and remain valid until the moment the browser is closed. Cookies may also be (i) first-party cookies (set by the website itself) and (ii) third-party cookies (placed by third-party websites).

We use several types of cookies on LiveCaller, including:
- Essential technical cookies, which are essential to ensure the correct functioning of LiveCaller and to provide the services requested by you; and
- Statistics cookies that allow us to generate statistical reports about how our customers use LiveCaller.

The table below provides an overview of the cookies used by us, including their purposes and expiration time.

Essential technical cookies

We use cookies for the following purposes:
● To ensure security of LiveCaller;
● To identify you as a unique user when you are browsing LiveCaller;
● To verify your details while you are navigating through LiveCaller;
● To customize and personalize LiveCaller for you;
● To remember your custom preferences; and
● To generate information and reports about your use of LiveCaller.
Please refer to the table above for the detailed description of the purposes of each cookie used by us.

When you visit LiveCaller for the first time, we may ask you to provide us with your consent to our use of cookies. If you do not provide your consent to our use of all cookies, we will serve you essential technical cookies only that are strictly necessary to ensure the proper functioning of LiveCaller. The use of such cookies does not require your consent. Please note that we may not be able to provide you with the best possible user experience if not all cookies are enabled.

If you would like to refuse our use of cookies on LiveCaller, you can do it at any time by declining cookies in your browser or device, please check your browser’s or device’s “help” functionality for more information. Please beware that some parts of LiveCaller may not function properly without cookies. It may be helpful to consult the cookie management instructions of your browser.
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● Apple Safari: https://support.apple.com/en-gb/guide/safari/manage-cookies-and-website-data-sfri11471/mac
● Google Chrome: https://support.google.com/chrome/answer/95647
● Firefox: https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences
● Internet Explorer: https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies
● Microsoft Edge: https://support.microsoft.com/en-us/help/4468242/microsoft-edge-browsing-data-and-privacy-microsoft-privacy

We use Google Analytics, the service provided by Google, Inc. (“Google”) to analyze your use of the Website. Google Analytics generates statistical and other information by means of cookies and we use its services to create reports about your use of LiveCaller. Google Analytics cookies are anonymous first-party cookies. Such cookies include cookies entitled “__gat”, “__gid”, and “__ga”. Please note that the use of Google Analytics cookies is anonymous and does not allow us to identify you in any manner. The information generated by cookies about your use of LiveCaller (including your IP address) will be transmitted to and stored by Google on servers in the United States. Please note that your IP address will be anonymized and Google will not combine your IP address with other information Google holds about you. Thus, Google will not be able to identify you. In certain cases (e.g., when required by law or when third parties conduct services on behalf of Google), Google may transfer the information to third parties. For more information about Google Analytics’ privacy practices, please visit https://support.google.com/analytics/answer/6004245.

If you would like to opt out from Google Analytics, you can do so by installing a Google Analytics opt-out browser add-on available at https://tools.google.com/dlpage/gaoptout?hl=en. For more information on opting-out from advertising features on your device, please visit https://www.networkadvertising.org.

Please feel free to contact us if you have any questions about the Privacy Policy, our privacy and security practices, or would like to exercise your rights listed in Section 11 of the Privacy Policy. You may contact us by using the following contact details:      
‍Email:    hello@livecaller.io      
‍Phone:  +995551911922      
‍Live chat:   https://livecaller.io      
‍Post address:  LiveCaller LLC.                                  
Nino Ramishvili 31a                                  
Tbilisi, Georgia